Ans. The Balanced scorecard is a tool that translates an organisation’s mission and strategy into a comprehensive set of performance measures that provides the framework for a strategic measurement and management system. The balanced scorecard is an approach for driving organisational improvement toward pre-selected goals which keeps track of progress through carefully selected measure. The balanced scorecard is also an integrated management system consisting of three components:
I. Strategic Managemen’t System
2. Communication Toof
3. Measurement System
I. Strategic Managemen’t System
2. Communication Toof
3. Measurement System
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